FAQ
What exactly do you do to make my video? We use new technology to analyse your images and everything about the selected music - its structure, genre, energy, build, rhythm - before developing a blueprint for the motion design of your video. The remaining time is spent rendering your video, using a large farm of computer processors to custom-generate 15 new images per second for your final video.
How long will it take to get my video? We deliver a product for review within 48 hours.
How many images should I use? Between 6 to 8 images and x 2 video clips of 4 seconds long each for an estimated 1 minutes of video. We prefer to be told how much material you want to use and we can recommend which package would best suit you.
Timberwolf Media videos stop either when the music runs out or when there is no more imagery left to display... whichever comes first. So, depending on the length and tempo of the song chosen, make sure that there are enough images to see the song until its end, and conversely, that your song is long enough to show all the images that you'd like included in your video.
If the video doesn't come out right in terms of timing, Timberwolf Media offer x1 set of alterations by doing an Editing Remix to the video. We can add or delete images until your video is just right.
Do images have to be in a particular format or size? Images must be in jpeg or gif formats and no larger than 5MB in size.
What video clip formats do we support? We support quite a few video formats and codecs. However, there are many different video file types that use proprietary encoding formats, so you won't know if we support them or not until we try uploading.
Here are the file extensions we currently support: mp4, avi, mov, qt, 3gp, m4v, mpg, mpeg, mp4v, h264, wmv, mpg4, movie, m4u, flv, dv, mkv, mjpeg and ogv.
What's the maximum size of video file which I can upload to us? 200Mb.
Is there a time-limit on how long a song can be in a video? Yes, currently we don't allow songs that are longer than 10 minutes & bigger than 10 MB in size.
Can I use more than one song in a video? Only one song can be selected per video.
What are the limits of a full-length video? Timberwolf Media accepts images up to 5MB in size for each file, and music up to 10MB in size. Videos also can't be longer than 10 minutes, so as not to clog up our system with insanely huge projects.
What exactly are the video downloads you email to us? Our video downloads are full-length videos in a file-format that can be saved to your hard drive and played on your computer. You will need QuickTime to play a Download. (Hint: If you have iTunes, you already have Quicktime). The file size will be roughly 5 to 6 MBs per minute of video.
How Can I Use The Download Version? You can upload these videos to YouTube, post them to your blog, load them on you iPod or iPhone, or do whatever you want with them. Most users want to download videos in order to play them when an internet connection is not available. They can come in handy for video projections, class presentations, concerts, weddings, conferences, meetings, and other events.
What format,resolution & file size are the download versions? Video Downloads are available in .MP4 (H.264) format. You will need QuickTime to play the video. The file size will be roughly 5 to 6 MBs per minute of video. Video Downloads have a resolution of 432x240 and can be expanded to play full screen on your computer. They look great for all general computer usage. They should also pass as decent video projections concerts, wedding, conferences, meetings, and other events.
